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home : opinion : opinion May 26, 2016


1/17/2013 6:01:00 AM
Kingman Letter: Take a dose of your own medicine

It is sad when upper management of a certain retail store feels the need to wield their power by threatening and intimidating employees who would like to change the hours they work due to family responsibilities by scheduling them to work the closing shift and if they don't like it they will not schedule them at all. Laughter!

Hey upper management, the next time you have a laugh fest over the underhanded way you treat your employees, look around - because in a town this small, chances are you are talking about somebody's mother, father, brother, sister, etc. who doesn't appreciate your manipulation of someone's livelihood.

Your management skills are lacking compassion and discretion; maybe you should work the closing shift.

Cindi Davenport

Kingman


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Reader Comments

Posted: Wednesday, January 23, 2013
Article comment by: Annie Mouse

What I got from this article is that Cindi MAY have a relative that was making the request to change hours and that, due to being in such a small town, Cindi MAY have overheard said "laugh fest" that upper management was having at the relatives expense, not realizing that Cindi knew who the butt of the joke was. Just my opinion but it seems the writer may be saying to watch what you say about who becasue you never know who is listening.

Posted: Sunday, January 20, 2013
Article comment by: glad to have a job in these hard times

@Cindi and Sabrina

You always have two choices, either work the hours the management have set or find another job. I work in a public service job and I love it. I am often asked to supervise and am not paid for it, it fits under my job description: "And Other Duties" I do not have insurance or other benefits. I am glad to have a job as I know that so many others are without work. My employer works with me if I have family responsibilites, I dont get paid if I take time off but at least I know my job is there when I get back. If I need time off they work around me. I have a person that over steps their boundaries as management but you have to turn a deaf ear and go on, Do what they ask and not gripe. If more people would put their all in their jobs instead of wanting to do the party scene or being with friends they wouldnt have to worry about being put down by management. The ones that gripe that they are being targeted are the ones that call off or just dont show up. Then when they dont get their hours they raise heck and the business isnt any good or their employer dont like them. Get off your lazy butts and do the job they hired you to do. If you want a party scene go to work where you can have all the fun you want, but dont expect an employer to cater to your absence just becaues you're missing out on the fun


Posted: Sunday, January 20, 2013
Article comment by: Original Southsider

Cindi,

This is a poor way of resolving a employment issue and shows a lack of decision making skills. Did you not think that posting your editorial not come back and bite you? All major companies these days have policy in regards to putting the company in disrepute and can be released without cause.

As you said, "Your management skills are lacking compassion and discretion maybe you should work the closing shift." Your's is lacking clear thought and discretion and will probably be looking for work soon.








Posted: Sunday, January 20, 2013
Article comment by: Could It Be?

Nobody should be pushed around on the job. Some posters have intimated here that employers have largely taken advantage of the currently few jobs available in this country and treat their employees poorly because they can readily replace them. Some other posters here have suggested excellent recourse to some of these labor problems. I urge Cindi to try them. As FLS indicated, we only heard her side of the story. If her complaint is bogus, it will end there. If it is a valid complaint, Cindi has an opportunity to be vindicated. If those suggestions are unavailable to her for whatever reason, she could quit, or she could be terminated. The bottom line is that employers and employees should treat each other with the same respect they expect to receive from the other. It works both ways.

Posted: Saturday, January 19, 2013
Article comment by: Doing Research

@Cindi
@Sabrina B

Apparently almost no one here has worked at a real job in the last 20+ years. Sabrina, you get it. Kudos.

Dealing with bad management from any level:
A) Can be trained out of SOME people (those leadership classes).
B) If it can't, then they need to be moved to a different position.
C) If their behavior is offensive or causing major problems, they should be reprimanded or fired.
D) Maybe you are the problem and are whining over personal stuff and don't realize it.

This is the 21st century - we have things like 360degree feedback, whistleblower laws, and (in states that are not AZ) laws protecting people who are the victims of workplace bullying, which you claim to have experienced. Complain to HR and you will be protected. If you are not you can sue the company AND the individual without guilt or shame.

Contact HR and complain. Use the internet to ask others affected by this behavior to complain as well, no matter where they are. Many voices make this a company problem, not a him/you problem.

If this is a legitimate problem then you have resources available to change your situation. If you choose not to do anything besides try and sink to their level using the Miner, then you're just as much a problem as the manager in question.

...now watch everyone else either ignore this golden, legal, and commonly practiced solution in favor of small-minded ideas like "if you enjoy having a job you should enjoy being pushed around"

2


Posted: Saturday, January 19, 2013
Article comment by: anonymous anonymous

Well guess time is a sure cure for many things, watched the news just now and California is projected under Gov. Brown to have a budget surplus of $850 plus billion dollars, revenue, cuts seem to be how he did it, angering both left and right wing elected officials! Guess one can say what one wishes but if one is short money one has two options cuts, increase ones income, one can do one solely or do both in a equitable method, guess time will tell how our ecoomic situation evolves!

Posted: Friday, January 18, 2013
Article comment by: Stay Away From Abusive Companies

If it is a national retailer, it is possible that abuse of an employee isn't tolerated. Often low management are abusive and will do anything so their boss won't know of problems. If it is a major company look into what is promised on employee relations in their national publications. Good companies will have a toll-free anonymous phone number where you can describe the situation. Smart companies know their reputation is always under view. Smart companies know if they are not fair to their workers word gets around. Most people have a strong sense of fairness. We all know the lazy employee or the unreliable employee. Those are not the ones who write letters to the editor.

For those looking for jobs - yea, its a tough period but check out a company first before devoting yourself to it. Once you find a good company, be loyal, do a good job and you'll be rewarded. Good luck.


Posted: Friday, January 18, 2013
Article comment by: Not Going to Get Better Until Economy Turns

Cindi, good for you for having the courage to state what people are putting up with across the country. It's an employers market. At the present time they can abuse, belittle, intimidate till the cows come home and most will put up with it. And many in management or company owners know that if one leaves another will come. When the job market improves, some of this will correct itself.

You might try publicizing the companies that abuse now so we all can steer clear when we start job hopping after the recession. Of course the local press won't publish these companies names but put it on a sign an stick it in your car window. It will be a public service since many of us will not patronize these companies.


Posted: Friday, January 18, 2013
Article comment by: Could It Be?

@ Sabrina - Maybe I fail to grasp the overall message that Cindi is saying is because she is not saying it in any way that can be understood, except to sound like she is a diva and entitled to receive benefits over and beyond what other employees should receive. If she has a SERIOUS gripe, then she should present it better than she did here.

Posted: Friday, January 18, 2013
Article comment by: Frank Lee Speaking

@

"Although SOME of you have very valid points you fail to grasp the overall message that Cindi is saying."

And we are only getting one side of the story, hers. But if she used her real name she may soon be able to schedule her day any way she wishes. And she'd best not expect a letter of recommendation from her former employer.


Posted: Friday, January 18, 2013
Article comment by: Uncle anson

SB
I think it is you that have lost touch. Management needs leadership lessons? I think perhaps that workers need to understand the fine points of following. I Could guess that you are a well trained labor relations expert? What's wrong with America right now is that the entitleist claims because they are and it's a me now intellect. What happened to the American work ethic? What about consequences? Those responding did not miss what was being said. What was said was said. The words mean what they say. If that's not what the writer meant then my suggestion is for the writer to furnish clarification. Have a nice day.


Posted: Friday, January 18, 2013
Article comment by: Might not have a job .

I hope the person who wrote this article isn't the person with the "issues" with the retail store. I worked for a retail store for over 10 years. They don't care about you, but a body ringing up customers. If you call in sick that week, they cut your hours, give you a bad schedule the following week or don't let you have a day off. They probably would rather you be there, even if you are very sick.
They don't care. Upper management and department heads will sure get their time off for family obligations etc. Retail jobs are like that.
I am sure I know what big box store you are talking about on Stockton Hill Rd.. I would never work there. They treat their employees like garbage, from what I hear. They are cutting hours now, so they don't have to pay medical.


Posted: Friday, January 18, 2013
Article comment by: Be Real

@Sabrina Bland. Maybe some of the employees need to step up when there are management positions open and apply for them. Or what about the 95% of employees that need to take a math class to learn how to count back change. Or take a class in customer service.

Posted: Friday, January 18, 2013
Article comment by: Charlie Town

Yep it's a small town and we see employee's come and go many times with no notice. The "family" reasons we find out many times are "i am tired of working weekends and missing going out with my friends" or "because of my hours I missed the party last Friday." We had an employee quit with no notice leaving their co-workers stuck to cover their shift. I saw them later that night at a bar with friends. I worked 3 jobs from the time I was 18 until my late 20's and took whatever hours I was given. YOU JUST DONT COMPLAINT TO SOMEONE WHO IS PAYING YOU because without that job you have no ability to support your family or go out with friends. Look around at all the people that don't have a job. They don't own you if you don't like it give PROPER notice and quit ortherwise work.

Posted: Thursday, January 17, 2013
Article comment by: Sabrina Bland

Although SOME of you have very valid points you fail to grasp the overall message that Cindi is saying. It isnt about the fact that they cannot work the employee the schedual that they need for their responsibilites but the overall way that the upper managment comes at the employee. They are coming at them in an innapropriate rude and condecending way. @ Could it be: from the tone and the things that you have said in your comment you strike me as the managment type. Yes I can see the valid points of the things that you are saying to an extent. But you cannot apply those here in a situation you know nothing about. This employee may bust their ass to get their job done right and then some by covering the shortages that their "great and caring" upper managment have handed them. They may have been there for over 6 years and have just as much seniority as the next employee. Maybe this employee smiles and greets customers with a smile even though their boss has just berated them because of something that was out of their control and then laughed at them. What about that? Does that get any thought? The overall message that is lost to you could it be is the fact that upper managment need to take a class on leadership.

Posted: Thursday, January 17, 2013
Article comment by: Uncle Anson

Another symptom of a deeper disease. It's a me world and I am entitled.

Posted: Thursday, January 17, 2013
Article comment by: The Voice of Kingman.

Ah, Cindi, you work for them, which means they call the shots, right ? If you weren't so good at locking up and closing out the till, they'd put you on the middle shift.

Posted: Thursday, January 17, 2013
Article comment by: Be Real

I am sure there is someone who would like to work the closing shift. A job is a paying job. They should be happy to hove a JOB!!!

Posted: Thursday, January 17, 2013
Article comment by: Could it Be?

Could it be that upper management has other employees who also need to change the hours they work due to family responsibilities? Maybe these employees requested their shift change first? Maybe these employees have worked there longer than you? Maybe these employees have made more accommodations in the past to their employer than you have? Maybe these employees have a better work attitude? Maybe it's not always about 'who you know' that gets you benefits.

Posted: Thursday, January 17, 2013
Article comment by: Dan Geruss

Be glad you have a job, don't like it, quit. Owners, managers and supervisors are not required to run things your way so if the job doesn't quite fit your needs, find one that does.



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