A recently opened cleaning and restoration company, Nature's Way, offers aqueous ozone cleaning.
Aqueous ozone is a natural cleaning component that, among other things, instantly destroys odor-causing bacteria. It is a natural molecule made up of three oxygen atoms and has a cleaning force that is more powerful than chlorine bleach. One of the most common uses of ozone is in the treatment of water, which is done in cities around the world, including Los Angeles.
Nature's Way consists of two co-owners, Joseph Capo and Chris Taylor, as well as two employees.
Capo said a carpet heavily saturated in animal urine cannot stand up to the power of aqueous ozone treatment. The ozone treatment can deal with the worst stains and the nastiest odors without the use of chemicals, he added.
This unique type of carpet cleaning is not all that Nature's Way offers. If a customer wants a traditional carpet cleaning, the company can provide it. If a customer's kitchen or living room flooded, the company can fix the problem without demolition. At most, Capo said the company might need to remove baseboards in order to allow airflow. The company, however, cannot restore a home that has been flooded with sewage.
The company is certified with the Clean Trust, which was formerly known as the Institute of Inspection, Cleaning and Restoration Certification. It carries certifications in odor control, commercial drying specialization, water damage restoration, upholstery and fabric cleaning, leather cleaning, area rug cleaning, tile and grout cleaning, drapery cleaning and boats and recreational vehicle cleaning. This means the company follows industry standards in these areas. In fact, Taylor, who has been in the cleaning business since the 1980s, helped write the industry standards for water damage restoration.
Taylor explained that when choosing a cleaning and restoration company, customers should ask to see the company's IICRC or Clean Trust card. Once the company produces the card, the customer should ask to see the back, which lists the areas each company is certified. This helps customers protect themselves and ensures they're paying for professional work, Taylor said.
One can also check to see if a company is a certified firm, meaning the company is bonded, insured and moving toward certification. This is a sign they are doing something professional, he said.
Nature's Way carries a higher cost than your run-of-the-mill cleaning companies because of the certification and the aqueous ozone treatment. For instance, a four-room job costs about $185, but that includes the technicians moving whatever needs to be moved, spot and stain treatment and speed drying.
Prices are also adjustable based on work required, Capo said.
"Customers are not used to cleaning companies taking the extra time," Capo said. "They're surprised with what we do; sometimes asking, 'You can move that?'
Customers find that the value Nature's Way offers is well worth the cost, Capo said. It's about getting it done right the first time, he added.
"We have no problem keeping customers," Capo said. "Bringing them in is the problem."
For more information or to book an appointment, call (928) 263-6264 or visit the company's website at mynaturesway.com.