Cancer center receives national honors

Courtesy<br>
Joe Stevens, KRMC Cancer Center patient advocate (left), and Robert Lobue, KRMC Cancer Center administrative director (far right), accept the prestigious Top Performer award from Joe Inguanzo, president and CEO of Professional Research Consultants Inc. at PRC’s annual convention June 6.

Courtesy<br> Joe Stevens, KRMC Cancer Center patient advocate (left), and Robert Lobue, KRMC Cancer Center administrative director (far right), accept the prestigious Top Performer award from Joe Inguanzo, president and CEO of Professional Research Consultants Inc. at PRC’s annual convention June 6.

The Kingman Regional Medical Center Cancer Center was recently honored by Professional Research Consultants with four National Excellence in Healthcare Awards for quality patient care. PRC is a national health care research organization that conducts patient satisfaction surveys to evaluate over 2,000 hospitals and health care organizations nationwide.

On June 6, the KRMC Cancer Center was presented the Top Performer award at PRC's 2012 convention in Scottsdale. This is PRC's highest honor - given to organizations and providers that score the highest in patient satisfaction among peers in their respective health care service category. This award defines the KRMC Cancer Center as not only the highest-scoring in Arizona, but also the top-performing outpatient cancer treatment provider among PRC's clients nationwide.

PRC also presented the KRMC Cancer Center with a Platinum Achievement Award. This award recognizes special initiatives that improve quality of care. Written entries are judged by an independent panel of health care professionals. The KRMC Cancer Center received the highest honor for a team initiative that improved communications with patients.

In addition to these honors, the KRMC Cancer Center received two "Five-Star" awards - one for overall quality of care in medical oncology and the other for overall quality of care in radiation oncology.

PRC's "Five-Star" award honors organizations that score above 90 percent of their peers in the number of "excellent" ratings given by patients.

"We are humbled and delighted to be recognized," said Robert Lobue, KRMC Cancer Center administrative director. "We strive to provide a sense of security, warmth, and compassion for every patient and family member that enters our doors."

Over 550 patients were served at the KRMC Cancer Center last year. The center features advanced cancer treatment technologies and a skilled multi-disciplinary oncology team for treating most types of cancer, including complex and advanced-stage cases. Additionally, the center offers a wide range of support services to assure patients' overall emotional and physical well-being before, during, and after cancer treatment.