Smith’s to no longer accept Visa credit cards starting April 3, Visa expresses disappointment
KINGMAN – Smith’s Food & Drug Stores is no longer accepting Visa credit cards starting April 3.
The company will still be accepting Visa debit cards and other forms of payment such as Mastercard, Discover, American Express, cash, checks, SNAP and WIC programs.
The company decided to make the change because of the excessive fees Visa charges. According to the press release, Visa fees are the highest of any credit cards accepted at Smith’s and exceed grocery store margins in the highly competitive food retail industry.
“It drives up food prices and it isn’t fair to customers,” said Aubriana Martindale, Smith’s Food & Drug cooperative affairs manager said.
The change will also affect gas stations. Through the Kroger brand, Smith’s is the second to decline Visa credit cards as form of payment. Foods Co. Supermarkets in California were the first in August 2018.
Visa released a statement on Twitter about Kroger no longer accepting Visa credit cards. The statement said its goal is to ensure every cardholder can use their Visa card wherever they wish to shop.
“It is unfair and disappointing that Kroger is putting shoppers in the middle of a business dispute,” the statement said. “We have put forward a number of solutions to allow our cardholders to continue using their preferred Visa credit cards at Foods Co. and Smith’s without Kroger-imposed restrictions, and we continue to work toward a resolution.”
Visa debit and prepaid cards will still be accepted across all Kroger stores.
Smith’s employs over 20,000 associates and operates 55 stores in Utah; 45 stores in Nevada; 23 stores in New Mexico; 7 stores in Wyoming; and 4 stores each in Idaho, Montana and Northern Arizona.