Trusted local news leader for Kingman, Arizona & Mohave County
Fri, Jan. 28

Community View | Postal customer thankful for special delivery

I am 82 years old, on oxygen 24/7, and have some chronic medical issues. Our postman, who delivers the mail to the Kingman Heights Apartments, goes beyond the call of duty.

When Kingman was being overwhelmed with smoke from the California fires this summer, and the daily temperatures were constantly exceeding 105 degrees, my landlord told him that I was trying to intercept a package containing vials for my nebulizer that provides relief from acute COPD.

Our manager informed him that the heat could destroy the medical properties of the vials if left in the mailbox any length of time. My apartment is about half a block from the mailboxes, and I was not to be out in the heat or the smoke that invaded our area. I had to wait until dark or very early in the morning to retrieve my mail. Two days later, he brought a large package to my door and asked if this is what I was looking for: I said yes and thanked him very much. The vials are worth several hundred dollars, because the package contains two types of medication.

I want to thank him and inform you of an excellent employee. Being a former Arizona highway patrolman, I am very much aware that this kind of service, compassion and kindness is disappearing in our society, and pray that God will richly bless this man for his ethics and care that goes beyond the normal call of duty. But I am also aware that a lot of good people still exist; you just don’t hear about them.

This man – we only know him as Chuck – always has a contagious smile and a friendly word when you talk to him. He exemplifies the United States Post Service creed: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

(Bob Searles is a resident of Kingman.)

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