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Sun, July 21
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JC AMBERLYN/Miner
Anita Mathers, seated, dispatch training officer at Mohave County Sheriff's Office Dispatch Center, answers a call Wednesday. Dispatch Supervisor Jody Schanaman stands behind her.
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Dispatchers provide calm, comfort
Trained staff serve as liaison between police, public

Last month, a 16-year-old teen found his mother dead. His call to 911 was an automatic reflex; he hadn't actually begun to process what was going on until he was on the phone with the 911 dispatcher, who suddenly had to take on the role of counselor.

By Erin Taylor October 6, 2009

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